Long Beach Green Room will accept returns of limited products with proof of purchase. Long Beach Green Room will not process any cash or electronic refunds at any time. Approved exchanges will be credited with another item of equal or higher value (balance of higher item must be paid), or is to be given store credit in the amount of the return.
Consumable Products
We do not accept any returns or exchanges on Flower or Prerolls. This includes any product that you smoke, eat, drink, ingest, apply, or otherwise consume. Store will not accept or process any returns, exchanges, or refunds for consumable products unless the purchase date does not exceed 7 days and one of the following apply:
- The package is empty and tamper evident seal is in tact.
- The component does not produce smoke when you take a hit.
- The component is leaking oil and is at least ⅔ full.
- Less than 3 days of shelf life remaining on product based on date of purchase.
- The product contains evident mold, webs, or other organisms found in or on it.
Non-Consumable Products
This includes clothing, accessories, battery powered components, or any other products that are otherwise considered non-consumable. Store will not accept or process any returns, exchanges, or refunds for non-consumable products unless:
- The device is visibly damaged out of the box.
- The device does not take a charge.
- The device powers on but does not work when either pressing a button or taking a hit.
